At  Hotel Kumkum, accessible from www.hotelkumkum.com, we treat your personal privacy as a top priority. This Privacy Policy document explains what types of information we collect and record, and how we use it.

If you have extra questions or need more details about our Privacy Policy, please contact us at hotelkumkum@gmail.com.

 

Information We Collect

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We collect personal information that you provide directly to us when making a reservation, checking in, or using our services.

• Identity & Contact Data: Name, postal address, email address, phone number, and date of birth.

• Financial Data: Credit card details, billing address, and payment history processed securely through our payment providers.

• Stay Information: Check-in and check-out dates, room preferences, special requests, and feedback or reviews.

• Technical Data: IP address, browser type, and log files collected automatically when you visit our website via cookies.

 

How We Use Your Information

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We use the information we gather in several ways:

• To process room bookings, manage check-ins/check-outs, and fulfill stay contracts.

• To provide customer support and send booking confirmations or important updates.

• To improve our website performance, security, and overall user experience.

• To send promotional offers or newsletters, provided you have given your consent.

How We Share Your Information

We do not sell your personal data. We may share your information with:

• Service Providers: Trusted third-party companies that help us operate our booking engine, process payments, or deliver guest services under strict confidentiality agreements.

• Legal Authorities: When required by law, subpoena, or to protect the safety and rights of our guests and property.

 

Data Security

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We apply appropriate administrative, technical, and physical security measures—including SSL encryption—to protect your personal data from unauthorized access, loss, or misuse.